Ordering, Refunds, Exchanges.
Pay your way. We securely accept all major credit and debit cards, as well as express checkouts with Apple Pay, Google Pay, Link, and PayPal.
We offer a 21-day money-back guarantee on all purchases.
UK Returns
Refunds: Please contact us by email if you would like a free tracked returns label.
Exchanges: Items sent within the U.K. can be exchanged at a cost of £3.95, which covers return postage and packing.
International Returns (Orders from outside the UK) For customers returning items from abroad, please be aware of the following:
The original shipping cost is non-refundable.
Customers are responsible for paying their own return shipping costs. The free returns label service is only available for UK customers.
We would always recommend returning goods by a tracked or signed-for delivery service, as this acts as a receipt of your posted item in the unlikely event it becomes lost.